Fukupochi
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Contact Fukupochi

At Fukupochi (formerly Curfex Japan), you'll always find real humans ready to assist you—no bots, no AI, just genuine support every step of the way.
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Choose your preferred contact method

We're here happy to answer your questions and learn from your feedback!
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Chat

Click the chat icon on the bottom right corner of your screen to chat with us about your issue.
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Email

Send us an email with your inquiry to hello@fukupochi.co.jp and we’ll reply you soonest.
Or check out our FAQs
What is Fukupochi (formerly Curfex Japan)?
Fukupochi (formerly Curfex Japan) is a licensed international online money transfer platform. We provide secure cross-border payments at the lowest possible cost and fastest possible time.
How is Fukupochi different from banks or other conventional money remittance platforms?
1) Fair & Best Available Rate
We eliminate buy/sell spread. We offer real-time interbank rate from reputable data sources.

2) Transparent
We charge 1% flat fee for your personal transfer. You know exactly how much you are paying and getting in return.

3) Convenience
We bring you every convenience of an online service with a personal touch. You can request, track and manage your transfers anywhere and anytime.

4) Guaranteed Delivery Time
All transfers will be completed within 1-2 business days and you will be notified every step of the way.
How do I set up an account?

You can set up your Fukupochi account in 4 easy steps:

- Step 1: Register for an account at www.fukupochi.co.jp
- Step 2: Complete your email verification
- Step 3: Fill out the registration form online
- Step 4: Upload the necessary KYC documents online

*We will review and approve your account under 1 business day if everything is in order.

Who can I contact for assistance?

Our online platform is available 24/7 and we have dedicated support personnel to respond to your enquiries during normal business hours ( 09:00-18:00 JST)

Alternatively, contact us at hello@fukupochi.co.jp and we will get back to you as fast as we complete your transfers.

How do I send money?

4 simple steps:

- Step 1: Set up a Fukupochi account.
- Step 2: Get a quote online (make sure that we are cheaper).
- Step 3: Fill out the beneficiary details and confirm the transfer request.
- Step 4: Send your funds over to us.

Can I trust Fukupochi?

Of course, you can!

We are fully licensed and regulated by the Kanto Local Finance Bureau as a Fund Transfer Operator (FTO), License Number 00059. To ensure your security, we exclusively work with licensed financial institutions and other licensed FTOs to protect your interests.

Fukupochi is a brand operated by Fukugu, Inc. (formerly Curfex Japan, Inc.) and has been helping thousands of customers send money overseas safely, affordably, and conveniently since 2015. Our 100% track record is a testament to our commitment to reliability and customer trust.

Our location Fukupochi (formerly Curfex Japan) Japan, 〒100-0004 Tokyo, Chiyoda City, Ōtemachi, 1 Chome−6−1, Otemachi Bldg., 4階
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Hassle-free Transfers Enjoyed by Thousands. Send Money Abroad with Fukupochi Today. Try Fukupochi today!